Suspected Hail Damage? Safe Next Steps for Your San Antonio Roof

The National Weather Service advises staying indoors during hailstorms. After the storm, do not climb onto the roof. Observe only from a safe place and avoid damaged areas or unsafe attic access.

Dented patio covers, damaged screens or plants, and damage to soft-metal roof vents can be clues that hail affected the property. A clue is not a diagnosis: the absence of obvious ground-level damage also does not confirm the roof is undamaged.

Texas Department of Insurance recommends taking photos or video and making a list of damage before repairs. Note the storm date, visible damage and any new leaks. Keep receipts for reasonable temporary work to prevent additional damage.

Only take temporary measures that can be done safely. Do not attempt rooftop repairs yourself. If damage creates an immediate hazard, stay clear of that area and seek appropriate help.

TDI generally advises speaking with your insurer before making permanent repairs. Ask what documentation is needed and how your policy treats the reported damage. Coverage, deductibles and claim decisions depend on your policy and insurer.

An inspection or contractor estimate is not a promise that insurance will pay. Franco offers storm and hail damage roof repair; this does not imply that Franco handles claims or negotiates with insurers.

TDI encourages homeowners to get more than one estimate, check references and avoid paying the entire amount upfront. Ask for a written description of the work and materials. Be wary of anyone promising to waive your homeowners' deductible; TDI warns that deductible waivers are illegal under Texas law.

Franco Roofing & Remodeling has served San Antonio for over 20 years and offers repairs for damaged shingles, flashing and other storm-related roof areas. Request a free estimate to discuss your home's condition and available material options without assuming replacement is necessary.